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Competences
Experience
Agile Project Manager
Energize Global Services
2022-03 -
Lead Agile delivery processes for a cross‑functional software development team, facilitating Scrum ceremonies such as sprint planning, daily stand‑ups, reviews and retrospectives. Partner with the Product Owner to prioritize backlogs and align sprint goals with business objectives, ensuring timely delivery. Coordinate developers, QA engineers and stakeholders, tracking progress, managing risks and dependencies while providing regular status updates. Support resource planning, task prioritization and release coordination using tools like Jira and Confluence.
IT Project Manager
Helix Consulting LLC
2020-03 - 2022-03
Managed end‑to‑end software development projects, acting as the primary liaison between technical teams and clients. Conducted project planning activities, defined timelines, prioritized tasks and produced regular progress reports. Collaborated closely with developers, designers and QA teams to ensure high‑quality product delivery and translated business requirements into actionable development tasks. Monitored project risks, resolved delivery issues, and supported testing and release processes to guarantee smooth deployments.
Office Manager
Helix Consulting LLC
2018-12 - 2020-03
Oversaw recruitment coordination and onboarding processes, ensuring new hires were integrated efficiently. Supervised administrative operations and maintained internal documentation standards. Facilitated communication between business stakeholders and development teams, supporting project alignment and operational continuity.
Account Manager
BetConstruct
2017-11 - 2018-09
Managed client relationships, handling day‑to‑day communication and request fulfillment. Coordinated with product and technical teams to deliver client requirements on schedule. Tracked updates, deadlines and deliverables, ensuring timely execution and resolving client issues through effective cross‑functional coordination.
Project Coordinator
Enteria Impact Capital GmbH & Co. KG
2016-05 - 2018-11
Coordinated project documentation and stakeholder communication for international initiatives. Assisted with business planning, reporting activities and supported operational processes across borders. Maintained clear communication channels between Armenian partners and international stakeholders, preparing presentations and reports as needed.
Project Coordinator
KfW (German Development Bank)
2014-02 - 2016-05
Supported development projects in collaboration with local authorities and partner organizations. Handled scheduling, reporting and overall project coordination activities. Prepared presentations, reports and project‑related documentation, ensuring consistent communication between Armenian partners and international stakeholders.
Langues
English
fluent
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