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25 ans d'experience

Competences

Executive Support Diplomatic Protocol Calendar Management Travel Coordination Office Administration Procurement Inventory Control Process Improvement Customer Service Cross‑Cultural Communication AI Productivity Tools Document Management Project Coordination Confidential Information Management Team Leadership

Experience

Administrative and Executive Assistant to the Consul General

Consulate General of Egypt, New York, USA

2020-07 - 2025-04

Provided comprehensive executive and administrative support to the Consul General, managing a complex diplomatic calendar, coordinating international travel, meetings and protocol requirements. Drafted and managed official correspondence, Note Verbales, reports and memoranda while ensuring confidentiality. Liaised with the U.S. Department of State and Office of Foreign Missions on accreditation and diplomatic visits, overseeing logistical and protocol arrangements. Administered the Consulate's e‑Gov portal for diplomatic requests and maintained organized electronic and physical filing systems, improving document accessibility and safeguarding records. Oversaw the administrative management of the Ambassador’s official residence, coordinating maintenance and service providers.

Assistant Store Manager

Super Runners Shop, New York, USA

2019-08 - 2020-07

Co‑managed daily store operations, supervised a team of sales associates and ensured high levels of customer service. Handled inventory control, ordering and stock replenishment, and implemented process improvements that increased sales efficiency. Trained new staff on sales techniques, point‑of‑sale systems and store policies, contributing to a cohesive and productive work environment.

Langues

English

fluent

French

fluent

Japanese

intermediate

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