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25 ans d'experience

Competences

Executive Support Diplomatic Protocol Calendar Management Travel Coordination Office Administration Procurement Document Management Project Coordination Process Improvement Customer Service Cross‑Cultural Communication AI Productivity Tools Team Leadership Confidential Information Management Stakeholder Management

Experience

Administrative and Executive Assistant to the Consul General

Consulate General of Egypt, New York, USA

2020-07 - 2025-04

Provided comprehensive executive and administrative support to the Consul General, managing a complex diplomatic calendar, travel, and protocol requirements. Drafted and handled official correspondence, Note Verbales, reports and memoranda while ensuring confidentiality. Coordinated with U.S. Department of State and Office of Foreign Missions on diplomatic accreditation and high‑level visits. Administered the Consulate's OFM e‑Gov portal for timely processing of diplomatic requests. Established electronic and physical filing systems, improving document accessibility and safeguarding confidential records. Oversaw management of the Ambassador’s official residence, coordinating maintenance and logistics.

Assistant Store Manager

Super Runners Shop, New York, USA

2019-08 - 2020-07

Co‑managed daily store operations, supervising a team of sales associates and ensuring high levels of customer service. Handled inventory control, purchasing and vendor relations to maintain optimal stock levels. Implemented process improvements that increased sales efficiency and reduced shrinkage. Trained new staff on sales techniques, point‑of‑sale systems and store policies. Assisted the Store Manager with scheduling, budgeting and performance reporting.

Langues

English

fluent

French

fluent

Japanese

intermediate

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