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Competences
Experience
Administrative Coordinator
Joelle Collection
2023-01 -
Coordinates daily requests, project timelines and information updates across Marketing, Creative and Operations teams. Maintains accurate product records and content in Shopify, verifying details and following up on corrections before publication. Supports campaign and launch planning by organizing priorities, assets, deadlines and status updates, ensuring seamless cross‑functional execution.
Digital Operations Specialist
Lush
2022-01 - 2023-12
Supported daily digital operations and campaign updates, acting as the liaison between internal stakeholders and the digital platform. Reviewed information for accuracy, updated systems and resolved requests while respecting strict deadlines. Implemented procedural improvements that enhanced data reliability and operational efficiency.
E‑Commerce Merchandising Specialist
Hudson’s Bay
2021-01 - 2022-12
Maintained organized data and content across six website categories using Salesforce, PIM and Adobe Analytics. Coordinated updates with multiple teams, monitored deliverables and prepared information used for reporting and operational decisions. Ensured product information consistency, contributing to improved online sales performance.
E‑Commerce Coordinator
Mackage / SOIA & KYO
2020-01 - 2021-12
Coordinated product launches, system updates and promotional activations, tracking details, approvals and deadlines. Provided day‑to‑day operational support, performed quality checks and communicated issues to the appropriate teams. Streamlined workflow between merchandising and marketing, reducing time‑to‑market for new collections.
Web Merchandiser
Laura Canada
2019-01 - 2020-12
Reviewed product information, imagery, copy and pricing, maintaining accurate records and supporting content updates. Assisted with landing page creation, campaign execution and cross‑team follow‑up in a deadline‑driven environment. Contributed to improved site accuracy and customer experience through meticulous data management.
Langues
English
fluent
French
intermediate
Portuguese
native
Spanish
fluent
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