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Competences
Experience
Customer Service Executive
Heritage Kidney and Medical Care
2024-06 -
Received and registered new patients, managed patient records and files, added patients to the treatment queue, and coordinated patient flow during clinic days. Utilised strong communication and critical thinking to ensure smooth operations. Acted as a primary point of contact for patients, enhancing overall service quality.
Customer Service Executive
Fitplus Medical Diagnostics
2025-09 - 2025-10
Ensured prompt client assistance and handled inquiries efficiently. Applied customer service best practices to maintain high satisfaction levels during a short‑term engagement.
Intern – HIV Testing and Counseling Department
The Institute of Human Virology
-
Participated in the Master of Public Health internship program, supporting HIV testing and counseling activities. Gained exposure to public health protocols and patient interaction.
Secretary / Sales Representative
Makie Brown Enterprises
2022-11 - 2022-12
Managed daily activity records, assisted in sales processes, and promoted the company brand on social media platforms, contributing to increased visibility.
Receptionist
Park Lane Hotel
2020-09 - 2021-03
Handled guest bookings and reservations, performed administrative and clerical tasks, and ensured smooth front‑desk operations, enhancing guest satisfaction.
Health Safety and Environment Officer / Medical Technician (Internship)
Nigerian National Petroleum Corporation
2019-12 - 2020-06
Communicated safety and environmental training material to employees, performed laboratory analyses and physical inspections of samples to detect disease and assess purity, supporting occupational health standards.
Formation
Bachelor of Science in Microbiology, Benue State University (Second Class Upper)
Langues
English
fluent
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