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Competences
Experience
Customer Service Executive
Heritage Kidney and Medical Care
2024-06 -
Received and registered new patients to the facility, managing patient records and files. Added patients to the queue for treatment and laboratory investigations and coordinated patient flow during clinic days. Implemented process improvements that achieved a 25 % reduction in waiting time for consultants.
Customer Service Executive
Fitplus Medical Diagnostics
2025-09 - 2025-10
Ensured that clients were attended to promptly, providing high‑quality service and support throughout their diagnostic experience.
Secretary / Sales Representative
Makie Brown Enterprises
2022-11 - 2022-12
Managed daily records of activities and assisted in sales operations. Promoted the company and its brand on social media platforms, increasing online visibility.
Receptionist
Park Lane Hotel
2020-09 - 2021-03
Managed guest bookings and reservations, ensuring smooth check‑in and check‑out processes. Provided administrative and clerical support as needed, contributing to overall guest satisfaction.
Health Safety and Environment Officer / Medical Technician (Internship)
Nigerian National Petroleum Corporation
2019-12 - 2020-06
Communicated safety and environmental training material to employees. Performed laboratory analyses and physical inspections of samples to detect disease and assess purity or cleanliness.
Langues
English
fluent
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