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Competences
Experience
Executive Assistant to Founder/CEO
Glow Aura Ladies Saloon
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Provided high‑level administrative support to the founder and CEO, managing calendars, correspondence and travel arrangements. Coordinated internal meetings and prepared presentation materials using Canva and Microsoft Office. Handled client inquiries and ensured smooth salon operations, contributing to a 15% increase in client satisfaction.
Operation Manager
Glow Aura Ladies Saloon
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Oversaw daily salon operations, supervising a team of 10 staff members. Implemented process improvements using Odoo and Fresha systems to streamline appointment scheduling and inventory management. Trained employees on customer service standards, resulting in reduced wait times and higher repeat business.
Teaching Assistant
By Manar Al Ali Design and Decoration
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Assisted lead designer in preparing instructional materials and managing classroom logistics. Utilized Canva for visual aids and supported students with hands‑on design projects. Facilitated communication between students and instructors, enhancing learning outcomes.
Travel Consultant
Easytime Travel and Tourism
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Advised clients on travel itineraries, bookings and visa requirements. Managed reservations using Odoo and Fresha platforms, ensuring accurate documentation and timely confirmations. Delivered personalized service that boosted client retention by 20%.
Administrative Assistant
Asian Hospital and Medical Center
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Handled front‑desk reception, patient registration and OPD‑IP laboratory coordination. Maintained medical records and facilitated communication between departments. Participated in multiple Baker's Dozen Learning Series workshops, enhancing knowledge in patient safety and clinical guidelines.
Admin/Reservation Specialist
Vets Tours Travel Service
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Managed travel reservations, processed bookings and coordinated with airlines. Utilized Microsoft Office and Google Workspace for documentation and reporting. Provided excellent customer service, handling inquiries and resolving issues efficiently.
Administrative Assistant
Philippine Airlines
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Supported HR and benefits administration, processing employee compensation and benefits queries. Prepared reports and maintained confidential records. Collaborated with cross‑functional teams to improve internal processes.
Formation
Bachelor's Degree in Tourism Management, Lyceum of Alabang (2016‑2019)
Langues
Tagalog
fluent
English
fluent
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