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Competences
Experience
Cabin Crew Member
Fly Air41 Airways d.o.o.
2024-04 -
Works effectively as part of a multicultural cabin crew team, ensuring passenger safety and comfort throughout the flight. Provides professional and friendly customer service, handling inquiries and resolving issues promptly. Utilises strong communication and interpersonal skills to interact with passengers from diverse backgrounds. Contributes to a positive onboard atmosphere and supports crew coordination during service and emergency procedures.
Cabin Crew Member
Croatia Airlines d.d.
2022-05 - 2022-09
Ensured passenger safety and comfort on short‑haul flights, conducting safety briefings and emergency equipment checks. Delivered professional and friendly customer service, assisting passengers with boarding, luggage, and special requests. Collaborated with a diverse crew to maintain high service standards and resolve in‑flight issues efficiently. Gained experience in handling multilingual passenger interactions and adhering to airline operational procedures.
Langues
Croatian
native
English
fluent
German
intermediate
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