Offres d'emploi Centres d'appels & Téléprospection

About the role This position is responsible for delivering the highest standards of customer service via telephone to existing and potential customers. The role requires fluent Arabic and English comm...

About the role As a Quality Analyst you will execute the daily requirements of the Quality Assurance program for the contact center, evaluating customer experiences across inbound and outbound calls,...

About the role The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or the Internet, providing support and resolving routine product or service issues....

About the role The Advisor II, Blended Support role provides telephone and digital assistance to customers, handling inbound and outbound interactions across calls, chats, and emails. You will ensure...

About the role We are looking for a Customer Care Officer to join Cartrack in Dubai, responsible for delivering exceptional support to our clients throughout their journey. The role involves onboardin...

About the role We are looking for a proactive cold caller to initiate conversations with our target ideal customer profile. The role supports Anlytic Labs’ outbound efforts across the GCC and Europe,...

About the role We are looking for a Telecommunication Agent to deliver exceptional telephone service for guests at Rixos Premium Dubai JBR. The role involves answering calls professionally, handling g...

About the role As a Customer Care Advisor at Emirates NBD, you will deliver exceptional service to bank customers, handling inquiries, promoting products and ensuring satisfaction while complying with...

About the role The Call Centre Agent will handle inbound and outbound calls, assisting patients with appointment bookings, general inquiries, and ensuring smooth communication. The role supports the p...

About the role The Command Centre Lead will oversee real‑time monitoring of service levels, customer demand and operational stability across all contact channels. This senior role coordinates incident...

About the role The Team Leader for the Contact Centre will oversee real‑time operational performance across all customer service channels, ensuring service levels, customer experience, and business co...

About the role The Assistant Manager – Contact Centre WFM is responsible for real‑time management of contact‑centre operations, ensuring service levels, workforce utilization and operational efficienc...

About the role The Client Services Analyst will handle customer feedback and complaints received via the call centre, ensuring timely and professional communication that enhances the overall customer...

About the role The Call Center Agent will support the bank’s customers through both inbound and outbound calls, ensuring high‑quality service and driving sales of banking products. Key responsibilitie...

About the role The Workforce Management Scheduler will implement workforce strategies to ensure proper staffing of the call centre, determine staffing levels, adjust schedules, allocate activities, an...

About the role We are looking for a Workforce Management Real‑Time Specialist to join our team in Tatu City and support our Call Center operations. In this role you will monitor real‑time performance,...

About the role The Trainer will be a cornerstone of Rendeavour’s new BPO division, responsible for building the capabilities and culture of a fast‑growing telesales team. You will design and deliver h...

About the role The Supervisor leads the Property Executive (Tele Sales) team and oversees the Research function, ensuring a steady pipeline of high‑quality leads. The role is responsible for productiv...

About the role Service Specialist Supervisor is responsible for leading and motivating a high‑performing customer service team in a call‑center environment, ensuring service quality, productivity and...

About the role The Service Specialist delivers high‑quality customer service to guests in a fast‑paced call‑center environment, handling both inbound and outbound interactions while ensuring accurate...