Bilingual Logistic Dispatcher (Chinese/English)

About the role

YQN is seeking a bilingual Logistic Dispatcher fluent in English and Mandarin to ensure smooth, timely freight operations across our international logistics network. You will act as the central point of contact for customers, carriers, and internal teams, guaranteeing accurate data flow and on‑time delivery.

Key responsibilities

• Maintain smooth and timely freight process flow.
• Enter accurate data into the operating system and track shipments.
• Utilize process monitors and workflows daily.
• Coordinate movement and delivery of freight to customers.
• Send required customs documents to customers or brokers promptly.
• Prepare accurate client invoices.
• Communicate with customers to arrange shipments and exceed service expectations.
• Maintain strong relationships with airlines, trucking companies, and other suppliers.
• Ensure compliance with all regulations and internal SOPs.
• Respond promptly to internal and external emails and requests.

Required profile

• Bachelor’s degree preferred.
• Previous experience in a similar logistics or freight forwarding role is highly preferred.
• Excellent communication, interpersonal, and customer‑service skills.
• Strong critical‑thinking and problem‑solving abilities.
• Passion for logistics and desire to grow with the team.

Required skills

What we offer

• Competitive hourly wage of $20‑$25.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Full‑time, on‑site position with opportunities for professional development.