Spa Host – Premium Health & Wellness Club

About the role

We are looking for a passionate Spa Host to be the face of our premium spa retreats. As an ambassador you will welcome members, explain the health and wellbeing benefits of each therapy room and ensure the spa environment meets the highest standards of cleanliness and luxury.

Key responsibilities

• Greet and check‑in members with a warm, professional demeanor.
• Explain the purpose and benefits of each treatment area.
• Maintain the spa’s cleanliness, tidiness and presentation at all times.
• Uphold premium service standards and address any member queries.
• Support the spa team in daily operations and ensure a seamless member experience.

Required profile

• Previous experience in a premium customer‑service environment.
• Strong passion for health, wellbeing and wellness.
• Excellent communication and teamwork skills.
• Self‑starter who takes pride in delivering high‑quality experiences.

Required skills

What we offer

• Free club membership for you and your family.
• Discounts on food, drinks, swimming, tennis lessons and personal training.
• Opportunities for career advancement through internal training.
• Wagestream app – get paid on demand.
• Access to a comprehensive benefits suite.