Spa Host – Premium Health & Wellness Club

About the role

We are looking for a passionate Spa Host to be the face of our premium spa retreats. You will welcome members, explain the health and wellbeing benefits of each therapy room, and ensure the spa environment meets our high standards of cleanliness and comfort.

Key responsibilities

• Greet members and create a welcoming atmosphere.
• Explain the purpose and benefits of each therapy room and treatment.
• Maintain the spa area to the highest standards of cleanliness and presentation.
• Support members in booking and using spa facilities.
• Collaborate with the wider club team to deliver a seamless member experience.

Required profile

• Previous experience in a premium customer‑service environment.
• A genuine passion for health, wellbeing and wellness.
• Excellent communication and teamwork skills.
• Self‑starter attitude with pride in delivering high‑quality experiences.

Required skills

What we offer

• Free club membership for you and your family.
• Discounts on food, drinks, swimming, tennis lessons and personal training.
• Opportunities for career advancement through internal training.
• Access to the Wagestream app for on‑demand pay.
• Comprehensive benefits suite.