Spa Host – Premium Spa Ambassador

About the role

We are looking for a passionate Spa Host to be the face of our premium spa retreats. In this role you will welcome members, explain the health and wellbeing benefits of each therapy room, and ensure the spa environment meets the highest standards of cleanliness and luxury.

Key responsibilities

• Greet and check‑in members with a friendly, professional attitude.
• Provide clear information about spa therapies, facilities and health benefits.
• Maintain the spa area to premium cleanliness and presentation standards.
• Assist with booking and scheduling of treatments.
• Collaborate with the wider club team to deliver a seamless member experience.

Required profile

• Experience in a premium customer‑service environment.
• Strong passion for health, wellness and wellbeing.
• Excellent communication and teamwork skills.
• Self‑starter who takes pride in delivering high‑quality experiences.

Required skills

What we offer

• Free club membership for you and your family.
• Discounts on food, drinks, swimming, tennis lessons and personal training.
• Opportunities for career advancement through internal training.
• Wagestream app for on‑demand pay.
• Access to a comprehensive benefits suite.