Spa Host – Premium Wellness Club

About the role

We are looking for a friendly and enthusiastic Spa Host to be the face of our premium spa retreats. As the first point of contact for members, you will create a welcoming atmosphere, explain the health and wellbeing benefits of each therapy room, and ensure the spa environment meets the high standards of a luxury club.

Key responsibilities

• Greet members and visitors, providing a warm and professional first impression.
• Explain the purpose and benefits of each spa treatment area.
• Maintain the cleanliness and tidiness of the spa to premium standards.
• Assist with booking and scheduling of spa services.
• Collaborate with the wider club team to deliver a seamless member experience.

Required profile

• Previous experience in a premium customer‑service environment.
• A genuine passion for health, wellness and wellbeing.
• Excellent communication and teamwork abilities.
• Self‑motivated and proud of delivering high‑quality experiences.

Required skills

What we offer

• Free club membership for you and your family.
• Discounts on food, drinks, swimming, tennis lessons and personal training.
• Opportunities for career advancement through internal training.
• Access to the Wagestream app for on‑demand pay.
• Comprehensive benefits suite.