Staff Counsellor NOB – N'Djamena, Chad

About the role

The World Food Programme (WFP) is recruiting a Staff Counsellor (grade NOB) based in N'Djamena, Chad, to provide professional, confidential and culturally adapted psychological counselling and wellbeing support to WFP staff across the country office and its sub-offices. The post reports administratively to the Country Director and technically to the Regional Personnel Counsellor, and works closely with Human Resources, Security and Medical Services. The work environment is demanding, so the role also contributes to the Duty of Care for staff wellbeing.

Key responsibilities

• Provide evidence-based, confidential counselling and psychosocial support, case management and referrals to appropriate resources.
• Support the WFP Wellbeing Strategy and country priorities, in collaboration with the Wellbeing Committee and stakeholders.
• Help identify psychosocial risks and recommend preventive measures, and run awareness sessions, trainings and activities on stress management, resilience and wellbeing.
• Provide immediate psychosocial first aid after critical incidents and advise managers on wellbeing and psychosocial risks.
• Maintain a network of mental health professionals and referral providers, and keep confidential records and anonymised statistics.
• Carry out field missions to support staff in field offices.

Required profile

• Advanced degree (master's or equivalent) in clinical psychology, counselling psychology, psychiatry or another relevant mental health field, or a bachelor's degree with several years of relevant experience.
• Professional registration or authorization to practice as a mental health professional where applicable.
• At least three years of post-university experience in psychological counselling, clinical psychology, mental health or psychosocial support (five years for bachelor's holders).
• Experience in individual and group counselling, crisis intervention, and multidisciplinary teamwork is preferred; humanitarian or UN experience is an advantage.
• Current French (level C); English (level B) desirable.

Required skills

• Strong knowledge of psychological counselling, psychosocial support and mental health.
• Crisis intervention, psychosocial first aid and referral practices.
• Ability to assess psychosocial needs and risks, and to design and lead wellbeing sessions.
• Excellent interpersonal, communication and listening skills, with strict confidentiality and cultural sensitivity.