Trust and Safety Analyst

About the role

The Trust and Safety Analyst will protect the integrity of our platform by identifying, assessing, and mitigating online risks. Working remotely, you will enforce community standards, investigate policy violations, and respond to emerging threats such as fraud, harassment, misinformation, and harmful content.

Key responsibilities

• Conduct in‑depth investigations of complex safety reports, including harassment, hate speech, misinformation, and illegal content.
• Apply and interpret internal policies with high accuracy and propose policy updates for emerging threats.
• Collaborate with Product and Engineering to improve detection tools and reduce harmful content at scale.
• Analyze data to uncover new abuse vectors and proactively escalate findings.
• Handle high‑priority escalations, law‑enforcement requests, and crisis situations while protecting user privacy.

Required profile

• Minimum 3 years of experience in Trust & Safety, Risk Operations, or Intelligence Analysis within the tech/social‑media sector.
• Strong emotional intelligence and self‑care strategies for exposure to disturbing content.
• Fluent English with excellent written communication skills.
• Proven ability to make rapid, high‑stakes decisions under pressure.

Required skills

• Salesforce
• Jira
• Tableau
• Looker
• SQL (basic querying)

What we offer

• Remote‑first work environment with global collaboration.
• Opportunity to shape platform safety policies and tools.
• Supportive team focused on well‑being and professional growth.